PC Tech Support - Computer Support Through The Web
By PC Tech Support at 2008-03-06 00:26:42

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By yon von rhinehardt at 2008-03-06 00:26:42
I access computer desktops and servers remotely daily to provide tech support services.
 

By yon von rhinehardt at 2008-01-22 22:21:05

Desktop support software

Desktop support software is one the best ways to reduce computer service costs by reducing the number of truck roll-outs and indeed the number of techs required to support customers and clients. The magic behind it is remote desktop support software.

Desktop support software that allows a tech to remotely access and connect to client desktops through the Internet to provide remote desktop support, reduces costs and makes support companies and information technology departments more efficient as they are able to resolve computer desktop and many server issues without having to make an on-site service call.

Recently involved in a support session that had the remote tech use support software to access my clients computer and server. The software the tech support group for a specific application was Microsoft's Livemeeting. It worked great. Although there were plenty of bells and whistles looking at the tool-bar and the menu, I only saw a glimps of what this software was capable of doing. But at the core. Microsoft'sLivemeeting and others have pc remote control software built into them for desktop support. The access may differ in that one may use active-x and another uses and .msi file. The bottom line is the same, pc remote control is required to make it all happen.

 

By yon von rhinehardt at 2008-01-07 14:03:06
Computer Support Software
Remote comptuer control support and deskto padministration is one of the biggest time savers for information technology departments and companies that provide computer remote support. IN house techs also benefit from pc tech support software to support computer desktop users on the LAN.
 

By yon von rhinehardt at 2008-01-07 14:00:49
http://www.flickr.com/photos/57272540@N00/409146563/
http://www.flickr.com/photos/57272540@N00/409146563/
Another site that has some information OS computer support software and how the applications inter-operate and compare to well known and distributed computer support software packages. Packages for computer remote control and support from Microsoft and others.
 

By yon von rhinehardt at 2008-01-02 02:00:13
There are so many things that could go wrong computer desktops and servers. Not only is the OS a cause for constant maintenance, but desktop applications are in many more in need of constant tech support attention.
Desktop and server operationg system updates have been dramatically improved over the years by Microsoft. With the advent of auto-updates, PC desktop and network server operating systems can almost keep themselves up to date with the latest software bug fixes and feature enhancements.
This introduction of auto-updates has crossed from the area of operating systems td desktop pc and server user applications with equal success.

 

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