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Detailed Information URL: http://www.cs.auc.dk/research/DSS/Research/Projects/SACSO/index.html Title: Systems for Automatic Customer Support Operations (SACSO) Description: The target applications of the project are networked printer systems. Complete troubleshooters for several HP printers have been developed, and are going to be offered to end-users as web-based e-service applications. The introduction of such e-services is expected to significantly reduce the need for customer support operations provided by human call agents. Directory: Computers/Artificial_Intelligence/Belief_Networks/Projects_and_Systems | |||
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