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Title: Systems for Automatic Customer Support Operations (SACSO)
Description: The target applications of the project are networked printer systems. Complete troubleshooters for several HP printers have been developed, and are going to be offered to end-users as web-based e-service applications. The introduction of such e-services is expected to significantly reduce the need for customer support operations provided by human call agents.
Directory: Computers/Artificial_Intelligence/Belief_Networks/Projects_and_Systems
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