| Directory > Computers > Human-Computer Interaction > Companies and Consultants Usability Lab at HHI
Usability support during all phases of the product life cycle including user requirements, design,
evaluations, and consultancy. Located in Berlin, Germany.
http://ulab.hhi.de/
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Usability by Design Ltd
Offering usability and design consultancy to the e-commerce and client server markets in Europe.
Located in London, United Kingdom.
http://www.usability.uk.com/
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fhios
Offers user research and services for the complete design and development process including
usability testing. Based in London, United Kingdom.
http://www.fhios.com
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Technology Solutions and Services
Datacloud L.L.C. provides technology loss audits, forensics and disposal of excess technology.
Programming and barcoding services included.
http://www.datacloud.com
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flyTrap Interactive
Offers user interface design services at all phases of application development, including working
prototypes for web and interactive multimedia applications. Based in San Diego, California, United
States.
http://flytrapinteractive.com/
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Lou Davelman Consulting
eMarketing for the Healthcare industry
http://www.loudavelman.com
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North Square Website Consultancy
North Square produces website evaluation reports based on usability, navigation, design, content
and strategy. Reports are geared to increase the professionalism and value of public & private
sector websites.
http://www.north-square.com
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UserXP
Freelance providing details of user centered design services, previous experience and articles.
Located in London, United Kingdom.
http://www.userxp.co.uk/
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Sliced Bread Interaction Design
User interface design consultancy creating online, desktop, and handheld products and services.
http://www.slicedbreaddesign.com/
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Jeff Brace Design
Consulting services include business analysis, information architecture, user interface design, and
usability evaluations. Located in British Columbia, Canada.
http://members.shaw.ca/jeff.brace/
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Interaction Architect
Sim D'Hertefelt offers services for designing usable interactive systems, includes articles.
Located in Belgium.
http://users.skynet.be/fa250900/
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IMAQA
Offers web consulting and web design for intra- and extranets. Located in Belgium.
http://www.imaqa.be/
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Arkface
Includes articles and ideas on futuristic interfaces and on Web usability, by Arie Kahn.
http://www.arkface.com/
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Experience Research - Richard Linington
Ethnographic research leading to the creation of useful and desirable user experiences. Located in
the United Kingdom.
http://www.experienceresearch.com/
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Fields, Jason: air-port
Evolving technology and delivering a more compelling and dynamic digital experience to end users
online and offline. Based in California, USA.
http://www.air-port.com/
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Membex
Specializing in interface design, usability testing, site development, database architecture, and
ecommerce sites. Located in Pennsylvania, USA.
http://www.membex.com/
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Foolproof Business Services
Examining the online sales process from the customer's point of view. Located in England.
http://www.foolproofservices.co.uk
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Pamam
Solutions for user interface design and human factors engineering. Located in Israel.
http://www.pamam.com/
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Usable Interface
The portfolio and resume of Kyle Pero, a usability analyst, interaction designer, and information
architect consultant based in Pennsylvania, USA.
http://www.usableinterface.com
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Creative Gorilla
Usability analysis, software design, web site design, web application design, implementation and
support by Alison Kather. Located in California, USA.
http://www.creativegorilla.com/
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Vista Point Consulting
Provides web site evaluation and planning services for small and mid-sized businesses. Focus on
usability, customer-focused content and visual design.
http://www.newvistapoint.com
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Information & Design
Offers usability consulting. Includes resources, articles and courses. Located in Melbourne,
Australia.
http://www.infodesign.com.au/
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Web Site Optimization, LLC
Consulting firm offering Web optimization services and information. Located in Michigan, USA.
http://www.websiteoptimization.com
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Evan Media
Creation of user-centered interface designs, websites and custom web applications for small to
mid-size businesses. Located in California, USA.
http://www.evanmedia.com/
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Shiro Wilde
Interaction Designer
http://www.freshgoods.com/projects/
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Andrew Fox Interactive
Design, usability and consultancy. Located in the United Kingdom.
http://www.andrewfox.co.uk/
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Nat Bobbitt's Laboratories
Research and IT consulting expertise in the assessment of informations systems for: ERP, CRM, CMS,
DBMS. Located in Colorado, USA.
http://www.nabslab.com/
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Quakenbush Design
Interface Design consultation for browser-based and traditional software as well as interactiveTV.
http://www.q-design.com/
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Reynolds, Louis
Information architect and GUI consultant, specializing in information architecture, user testing,
user experience, and GUI design. Located in New Jersey, USA.
http://www.louisreynolds.com/
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LittleDevice
Design to make the day to day digital user experience more efective and fun. Located in Denmark.
http://www.littledevice.dk/
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Aptima, Inc.
Providing innovative research and applied design for government, industry, medical, and
transportation fields. Locations in Washington DC and Massachusetts, USA.
http://www.aptima.com/
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UKinsite
Offers support and design solutions, helping organisations make websites and web applications more
user friendly. Located in the United Kingdom.
http://www.ukinsite.com
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The Communication Studio LLC
Seasoned interaction designer: documentation, graphics, wireframe models, best practices &
information architecture. A unique combination of business understanding, technical acumen,
creative talent and strategic insight. Experienced in transactional systems, financial services.
Servicing Northern New Jersey and New York City, USA.
http://www.jcvtcs.com/index.html
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Acernus
Provides usability services as well as site design and site creation services for web based
companies.
http://www.acernus.com
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BobGoodman.Net Inc.
Offering consulting, including user testing, usability analysis, internet strategy, information
architecture, creative direction, and copywriting. Located in Massachusetts, USA.
http://www.bobgoodman.net/
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Eleven Consulting
Helps companies determine product strengths and weaknesses, and gives specific, blueprint-level
guidance on how they can be improved. Located in California, USA.
http://www.elevenconsulting.com/
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Reuten
Offering information architecture, user experience and usability evaluation services. Located in
Melbourne, Australia.
http://www.reuten.com.au/
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Catalyst Group Design
Usability and User Interface Designers. Located in New York, USA.
http://www.catalystgroupdesign.com/
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Data Management and the Bureau
Offers design and support services specializing in accommodating people with disabilities.
http://www3.mistral.co.uk/datmanbu/datmanbu/
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Gothelf, Jeff
Representation of the disciplines of information architecture, business analysis and usability, as
well as contact information and a resume. Located in Massachusetts, USA.
http://www.jeffgothelf.com
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mProver
Website usability reports and email support. Located in New York, USA.
http://mprover.com/
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Ferguson, Louise
Consulting services to research, design, and evaluate interactive products. Specialist in medical
usability, wireless systems and complex collaborative environments. Located in the UK.
http://www.louiseferguson.com/
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ePerformance Consulting
Consulting services covering usability, information architecture, user experience design, search
engine optimisation and complete website design. Located in the UK.
http://www.eperformanceconsulting.net/
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Elemental Usability
Specialising in usability and accessibility testing, information architecture and brand web design
throughout Northern Ireland and the UK.
http://www.elementalusability.co.uk/
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Perrault, Ron
Interface designer with experience in user interface, Web design and usability testing, product
management, and information architecture. Includes a portfolio and a resume. Based in Toronto,
Canada.
http://homepage.mac.com/ronperrault/portfolio/
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Usability Partners
Independent usability and user-centred design consultancy, based in Stockholm, Sweden.
http://www.usabilitypartners.se/
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The TerraNova Group
Specializing in user interface design, ethnography, usability evaluations, and user support
systems. Located in Georgia, USA.
http://www.terranova.tv/
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The Hirsch Group
Specializing in the conceptualization, design, development, evaluation, review and assessment of
human-computer interfaces, especially web-based applications. Located in California, USA.
http://www.thehirschgroup.com/
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Ross Technologies Limited
Provides software consultancy and services for creating advanced user interfaces using techniques
such as error tolerance, user modelling and agent interfaces. Located in Bristol, UK.
http://www.rosstech.biz/
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Oujee Research Ltd.
Offering user experience research services and consultation in usability for the products of the
digital world, especially wireless ones. Located in Finland.
http://www.oujee.fi/
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Nuno Design
Offering user-centered interface design, auditing, and prototyping solutions for online and MS
Windows applications. Located in Ireland.
http://www.nuno.ie/
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Crystal Point Consulting
Helps businesses sharpen their websites. Provider of website analysis, reality testing, training
seminars, and consulting services. Located in Illinois, USA.
http://www.crystalpointconsulting.com/
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NetRaker Corporation
Provides an online suite of website evaluation tools to help businesses understand and manage
customer intentions, attitudes, and behavior. Headquartered in California, USA.
http://www.netraker.com/
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Sputnik
Provides creative digital design, digital video, web development, usability consultation, and
interface design services for multimedia projects. Located in Texas, US.
http://www.sputnikdv.com/
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Tec-Ed, Inc.
Customer research, information architecture and design, and usability evaluation of technology
products and websites. Offices in Michigan, California, and New York, USA.
http://www.teced.com/
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NerveCentral
A web usability and solutions consultancy, offering user-centered ergonomic design and web
development. Located in the UK.
http://nervecentral.com
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Interacta Design Oy
Specializes in goal-based user interface design and field studies to find out the users' goals.
Provides usability assessment, e.g. expert reviews and usability testing. Located in Finland.
http://www.interacta.fi/
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Pure Interface
User interface design, usability testing and research to improve user experience for websites,
software, and other products. Locate in the United Kingdom.
http://www.pureinterface.com/
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ThoughtCap
Internet consultancy committed to helping Global 2000 clients leverage customer experience as a
competitive advantage and driver of profits. Located in New York City.
http://www.thoughtcap.com/
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Software Human Factors
Provides a wide range of usability consulting services including interface design, user testing,
focus groups, heuristic evaluations and onsite training.
http://www.softwarehumanfactors.com
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Usability Ireland
Offers consulting services around web site usability. Located in Ireland.
http://www.usabilityireland.com
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Siteworkz Consulting
Provides services in Web Design, Information Architecture, specializing in web usability. Located
in Canada.
http://siteworkz.com
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Tmtm
Offers services to create meaningful digital product development and user experience. Located in
London, UK.
http://www.tmtm.co.uk
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Human Interface Group
Specialized in the usability of IT-products. We design user interfaces, we design and write online
and printed user documentation and we perform usability tests. Located in Belgium.
http://www.higroup.com/
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Joe 10 Group
Interface design and usability consulting firm which applies user centered design strategies to
help businesses improve the user experience of their Web sites and consumer products. Located in
California, USA.
http://www.joe10.com/
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Pure Usability Ltd
Web usability and accessibility consultancy. Based in the UK.
http://www.pureusability.co.uk
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Gruden Pty Ltd
A web development company with a track record of develping sites that are compliant with W3C
Accessibility guidelines such as www.cbonline.org.au. We are one of very few companies in Australia
that provide this service.
http://www.gruden.com
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Strategic Integration
Offers eBusiness usability testing and development services. Based in the UK.
http://bestidea.biz/
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Amberlight Partners Ltd.
Helps corporations achieve specific business results by providing research, and a user-centred
approach to the design and use of digital technologies. Located in the United Kingdom.
http://www.amber-light.co.uk/
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Gravity7
Award-winning web site development, user interface, user experience consulting and communication
design. Includes short articles. Located in California, USA.
http://www.gravity7.com
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Black Box Media
A website and CDROM publishing company specializing in human factors for interface design,
usability and usage studies, navigation and information architecture - directly for clients or
through larger companies. Located in Canada.
http://www.black-box-media.com
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OnCenter Consulting
Offers workshops in customer-centered excellence, cross-functional team building, and user-centered
product design. Also offer automated usability testing tools and usability services. Located in
California, USA.
http://www.oncenterconsulting.com
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Truth In Design
Consultants who design user experience in the shape of graphical user interfaces on the internet
and in the wireless world. Located in California, USA.
http://www.truthindesign.com
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Web Editing and Quality Control Procedures
Offers internet marketing, web design services, and quality control with users in mind. Located in
the United Kingdom.
http://www.web-editing-quality-control.co.uk
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Flash 99% Good
Usability for Flash. Promotes mainly a book, and includes tips, tutorial, and links.
http://www.flash99good.com/
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Maskery
Offers user centred research and design services, specializing in concept design, usability,
accessibility product evaluations, and training. Located in Ottawa, Canada.
http://www.maskery.ca
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Snyder Consulting
Usability and prototyping consultant focused on helping customers recognize, prioritize, and solve
usability problems. Located in New Hampshire, USA.
http://www.snyderconsulting.net/
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SuperSites
Consultants focused on crafting a positive user experience through the use of proven scientific
techniques and interactions with your potential customers. Located in Georgia, USA.
http://www.supersites.com/
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Usability Sciences Corporation
Provider of usability testing and research for websites, consumer electronics, software and
hardware products. Located in Texas, USA.
http://www.usabilitysciences.com/
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Bohmann Usability
User experience consulting. Including articles and news about Web usability. From Denmark.
http://www.bohmann.dk/
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User Insight
Provider of user experience services utilizing usability testing, focus groups, market research,
training and documentation. Located in California, Georgia, and Illinois, USA.
http://www.userinsight.com
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Abacus Web Usability
Consultants to help you improve the user friendliness of your web site, located in Florida, USA.
http://abacuswebusability.com/
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Zanzara User Experience
Offers usability testing, UI design and customer research services. Located in Washington, USA.
http://www.zanzara.com
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Enervision Media
Provides analysis and designs interactive systems and interfaces for usability across all
technology platforms. Located in New York, USA.
http://www.enervisionmedia.com
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Sotopia
Usability consultant specialized in user centered design, including computer interaction, and
usability engineering. Located in Rotterdam, Netherlands.
http://www.sotopia.com/
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Ainatte Inbal
Interaction design and information architecture consultant.
http://www.ainatte.com
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Preston G Smalley
Offers services in interaction design and software engineering. Located in California, USA.
http://www.prestonsmalley.com/
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Two Rivers Consulting Corporation
A consulting firm in Massachusetts.
http://www.tworivers.com/
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Sensiva Inc.
A software company focusing on natural control of PCs and intelligent appliances, enhance the speed
and the pleasure of controlling PCs and electronic devices. Headquarters located in California,
USA, with additional locations in France, Japan, and Monaco.
http://www.sensiva.com/
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Sage Consulting
Silicon Valley based computer human interaction consultancy focusing on practical usability testing
& interface design. Located in California, USA.
http://www.sage-research.com/
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Anderson, Richard I.
Provides guidance in collaborative, user-centered design, ethnographic research, and
multidisciplinary collaboration. Located in California, USA.
http://www.well.com/user/riander/
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Emma Jane Consulting
Offers web and interface design plus user studies.
http://www.emmajane.com/
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UsabilityOne
Offers a range of services with a focus on user interfaces for web and non-web applications.
Services available throughout the Asia Pacific. Located in Australia.
http://www.usabilityone.com
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Enflexion
Australia-based consulting group specialising in eBusiness usability and accessibility.
http://www.enflexion.com.au/
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Instrata
Offers services to study user behaviour and apply results to create functional and usable user
interfaces. Located in the UK.
http://www.instrata.co.uk/
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Performance Research and Design
Offers user-centred design services for product development, including usability testing, survey
research, user-centered design and focus groups. Located in New York, USA.
http://www.prad.com/
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Nielsen Norman Group
Consulting agency offering to enhance the user experience. Includes news, events and publications.
Located in California, USA.
http://www.nngroup.com/
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Cognetics Corporation
Offers a Logical User Centered Interaction Design (LUCID) Framework, a methodology for managing the
design and testing of the software user interface. Located in New Jersey, USA.
http://www.cognetics.com/
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Good Experience
Mark Hurst and Creative Good present white papers on customer and user experience.
http://www.goodexperience.com/
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Florian N. Egger
Researcher at the University of Eindhoven, Netherlands, in human-computer interaction. Offers
consulting in user experience and trust, including aspects of e-commerce system design.
http://www.ecommuse.com/
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Center for Usability Research and Engineering
Offers services and research in the field of usability engineering and user interface design in
Vienna Austria.
http://www.cure.at/
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December Communication Inc.
Web based communications company. Offers publication, presentations and consulting. Includes
Computer-Mediated Communication Magazine (CMM) archives and resources.
http://www.december.com/
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WordFixers
Offers service for designing online-help system, user documentation and translation. Located in
Oslo, Norway.
http://www.wordfixers.no/
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Weinschenk Consulting Group
Specializes in interface design, optimizing the customer web experience, and usability engineering.
Located in Wisconsin, USA.
http://www.weinschenk.com/
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Adaptive Path
A User Experience design and consulting firm that unites theory and practice to advance the art of
user experience design while helping clients make better business decisions. Located in California,
USA.
http://adaptivepath.com/
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Nelson Usability Associates
Provides consulting, research, and training in usability evaluation and interaction design. Located
in Ohio, USA.
http://www.nelsonusability.com/
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Miramontes Computing
Specialized in user-centered design, prototyping, support of the development process, and iterative
test and refine of the final product. Includes articles by Jim Miller. Located in California, USA.
http://www.miramontes.com
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IdeasMerchant.com Ltd
Specializes in site and user interface development, web consulting, and training.
http://www.ideasmerchant.com
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Userface Ltd
User interface design and usability evaluation consultancy. Located in London, United Kingdom.
http://www.userface.net
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Human Xpression
Offers consulting services in the area of software and web usability, display control and
accessibility, heuristic reviews, focus group, user requirement, usability testing. Includes
check-list, articles, books and links. Located in India.
http://www.humanxpression.com
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Incontext Enterprises
Provides design, training, and market information services. Located in Massachusetts, USA.
http://www.incent.com
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Swim Interaction Design Studio LLC
Specialists in designing usable, useful and aesthetic interfaces for interactive products, ranging
from software applications to handheld devices and medical equipment. Located in California, USA.
http://www.swimstudio.com
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Metamedia
Provides user-oriented product and interface design services for custom software and embedded
systems. Located in Tennessee, USA.
http://www.xo4.com
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Open Interface
Offers services concerning accessibility and usability. Provides web development and training.
Located in Ireland
http://www.openinterface.ie
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Hypercerulean Inc.
Specializes in applying human factors analysis to usability engineering, testing, and interface
design. Located in Washington.
http://www.hypercerulean.com/
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Ovo Studios
Offers fixed and portable usability labs and logging software. Located in Illinois, USA.
http://www.ovostudios.com
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Centralis
A user experience consultancy offering research, testing and design expertise to develop
interactive applications. Located in Illinois, USA.
http://www.centralisgroup.com
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Syntagm
User-centered design and development services, including object-oriented design and UML, usability
evaluation and training. Located in Oxford, UK.
http://www.syntagm.co.uk
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AGConsult
Specialized in user-friendly Internet interface. Includes online articles. Located in Belgium,
website also in Dutch.
http://www.agconsult.be
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Direct Perception LLC
Specializes in customer-centered product and service innovation. Includes links.
http://www.directperception.com
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NewOpp.ca Inc.
A customer driven, products, process and innovation solutions provider. Based in Ontario, Canada.
http://www.newopp.ca/
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U-C Webs
Internet effectiveness consultancy offers a range of services including web site evaluations and
search engine optimization. Located in Ontario, Canada.
http://www.u-cwebs.com/
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Change Sciences
Provides research, workshops, and consulting for improving the user experience of web sites and
interactive applications. Located in New York, USA.
http://www.changesciences.com/
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Sean Peters
Usability and information architecture consultant. Located in London, United Kingdom.
http://www.seanweb.co.uk
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IntuitiveDesign
Web site consulting and design services with an emphasis on an intuitive and compelling user
experience. Includes some resources and intuitive HCI research on technology products. Located in
Texas, USA.
http://www.intuitivedesign.biz
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The Usability Company
Specialists in website, wireless, Intranet, digital interactive TV and software usability testing.
Includes a glossary and links. Located in the United Kingdom.
http://www.theusabilitycompany.com
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Human Interfaces, Inc
Usability consulting for web, software and hardware products. Background in Human Factors. Located
in Texas, USA.
http://www.humaninterfaces.net
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Ideactif
Offers consulting services to provide user-centred design, i.e. a combination of usability,
information architecture, communications, marketing and design. Located in Canada. Main site in
French.
http://www.ideactif.com/en/
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Triad Communications
Specialises in design and integration of online and multimedia communication with a focus on
usability and content. New Delhi, India.
http://www.triadworks.com
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Usability Professionals Group
Professionals that offer their services to improve product's usability. Includes articles, list of
tools, user groups, research labs, FAQ, forum and links. Located in India.
http://www.netusability.org
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SalemSystems
Usability testing, customer research, and product design services. Located in Washington, USA.
http://www.salemsystems.net
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Datapanik
Provides user interface design, user centered design, and usability services for software and
hardware developers. Located in Canada.
http://www.datapanik.com/
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Classic System Solutions
A software development and professional services organization with expertise in graphical user
interface (GUI) design and usability. Located in California, USA.
http://www.classicsys.com
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Genesis
Offers usability evaluations, user-centered front-ends, software product design, and training.
Located in India.
http://www.genesishci.com
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Fission Interactive
A team of designers, programmers and usability specialists from Nortel Networks' former human
factors group offer web design and usability evaluations. Located in Canada.
http://fissioninteractive.com
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Usability Architects, Inc.
A usability consulting and contracting firm specializing in designing the user experience with
user-centered methodologies.
http://www.usability-architects.com/
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Meru Research
Consulting company specialising in user interfaces for enterprise systems, web services and
hand-helds. Serves European clients. Based in the Netherlands.
http://www.meru.nl/
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EyeTracking
Eye tracking technology to test users' responses to websites and other promotional material.
Located in California, USA.
http://www.eyetracking.com
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Look and Feel Australia
Offers user experience design plus usability and product strategy consulting. Also other services
concerning interactive products.
http://www.lookandfeel.com.au
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Interpix Design Inc.
Consulting firm with focus on simplicity and usability. Located in Canada.
http://www.interpixdesign.com
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Rocket Communications, Inc.
Consultants providing information architecture, visual interface design, icons, and usability
testing. Located in California and Hawaii, USA.
http://www.rocketcom.com
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Busse Design
Experts in user interface design for applications and other web-based products. Located in
California, USA.
http://www.bussedesign.com/
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Mental Models
Employs a user-centered approach to provide User Interaction consulting, rapid prototyping,
presentation and graphic design. Focus on enterprise applications. Located in California, USA.
http://www.mentalmodels.com/frame.jsp/pages/home
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Interaction Design
Offers Web design and usability testing services.
http://www.user.com
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CreatiVeracity
Media design agency specializing in branding and user interface. Located in Colorado, USA.
http://www.creativeracity.com
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Filament Group
Designs software and websites, provides market analysis and training, and works with rich media and
wireless technologies. Located in Massachusetts, USA.
http://www.filamentgroup.com
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Diamond Bullet Design
Web site design, user interface design, plus accessibility and usability evaluation services.
Located in Michigan, USA.
http://www.diamondbullet.com
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Sterling Creations
Technology for persons with special needs and access for everyone.
http://www.sterlingcreations.ca/
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Namahn
Consulting firm specializing in customer-focused information design and interaction design of
media, products and tools. Located in Belgium.
http://www.namahn.com/
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GUI Designers
Usability Consultancy committed to designing and evaluating successful and effective Windows
Applications and Web Sites. Offering the full range of Usability Services. Located in the United
Kingdom.
http://gui-designers.co.uk/
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User Interface Design GmbH
Offers consultancy and software for usability engineering, visual and interaction design, and Java
based software development with a focus on interactive TV. Stuttgart and Munich, Germany.
http://www.uidesign.de/
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User Interface Engineering
Provids usability consulting, research, and training, located in Massachusetts, USA.
http://www.uie.com
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Section 508 Accessibility
Consulting services including 508 compliance audits, accessibility redesign and retrofit, testing
and training. Located in California.
http://508.intetics.com
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Kraka Inc.
Offering consulting services in most aspects of interaction design. Located in California, USA.
http://www.kraka.com/
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Usability Consultancy
Strategic Web design consultancy which uses user centred design and market research techniques.
Located in the United Kingdom.
http://www.u-consulting.co.uk/
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Siemens Usability Center
Provides expert support for software development, interface design and advanced web technologies.
Headquarters in Georgia, USA.
http://www.sea.siemens.com/software/product/ustest.html
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Human Factors International, Inc.
Ensuring usability and systems consistency through software ergonomics, human factors science and
design considerations. Located in Iowa, USA.
http://www.humanfactors.com/
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Usability Systems, Inc.
Design of custom usability testing environments, including stationary labs and portable labs.
Located Georgia, USA.
http://www.usabilitysystems.com
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Knabe Design
Information architecture, interaction design, technical writing, user centered design, and
usability evaluation. Located in Pennsylvania, USA.
http://www.knabedesign.com
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Dreamstep Design
User Centered approach to interface analysis and design.
http://www.dreamstep.com
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The Usability Group
Specializing in customer research and analysis of technology products and services. Jeff Rubin and
Dave Rinehart manage offices in New Jersey and Atlanta, USA.
http://www.usability.com
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Sprezzatura Systems, Inc.
Software design, programming, documentation, and review. White papers and other collaterals. Web
site design and writing. Located in California, USA.
http://www.sprez.com/
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HumanCentric Technologies, Inc.
Human factors testing and consulting firm with expertise in Web design, and consumer electronics.
Located in North Carolina, USA.
http://humancentrictech.com
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Milobox, Inc.
Helps clients create, renew and strengthen their user interaction to enhance the user experience
for software and websites. Includes articles and other resources.
http://www.milobox.com
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Corsair
Specializes in customer experience, visual design, information architecture, and strategy. Located
in New York, USA.
http://www.corsairstudio.com
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Usercentric Design, LLC
Services include usability testing, focus groups, Web design, interface design. Located in
Bellevue, Washington, USA.
http://www.usercentricdesign.com/
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The Hiser Group
Committed to liberating technology from the technologists and letting people play with it instead.
Focus on usability and accessibility of interface design. Located in Australia.
http://www.hiser.com.au/
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TheUEgroup
Experienced consultants specializing in the area of user interface design and usability. Located in
California, USA.
http://www.theuegroup.com/
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Web Word Services
Services offered webword. Located in New York, USA.
http://webword.com/services/index.html
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Spox Design
Usability testing service. Offering independent review and analysis, and testing of websites using
actual users.
http://www.spoxdesign.com
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Lextant
Provides user experience research, user-centered interactive design and usability evaluation.
Offices in Ohio and Colorado, USA.
http://www.lextant.com
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Ergosoft Laboratories
Bases information architecture and interface design on user data and continuous usability testing.
Located in Texas, USA.
http://www.ergolabs.com/
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MauroNewMedia
Consulting services concerning User Interface Design and Usability Engineering. Located in New
York, USA.
http://www.mauronewmedia.com
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Web Super Shopper
Consulting firm that provides usability testing services for websites and other software
applications. Located in West St. Paul, Minnesota, USA.
http://www.websupershopper.com
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Userlab, Inc.
Consulting in website usability, training and testing.
http://www.userlab.com
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Decuma
State-of-the-art solutions for natural on-line handwriting recognition. Located in Lund, Sweden.
http://www.decuma.com
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European Usability Support Centres
A network of technology centres across Europe to help companies enhance the usability of their
products and systems.
http://www.lboro.ac.uk/research/husat/eusc/
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Travis Terwilligar
User-centered interaction designer. Specializing in software and ecommerce design.
http://www.labxero.com
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McGee, Patrick W.
User interface designer and illustrator for online and offline media in Texas, USA.
http://www.pmcgee.net
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Compania Internet Services GmbH
Offers usability tests, heuristic evaluation, discount usability engineering and benchmarking to
improve web site success. Located in Germany.
http://www.compania.de/english/
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Expert InSite, Inc.
Offering web usability, accessibility, and design services to small and mid-sized businesses.
Located in Massachusetts, USA.
http://www.expertinsite.com/
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Interface Guru
Tests and makes recommendations on how to improve commercial websites. Located in Tucson, Arizona,
USA.
http://www.interfaceguru.com
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GUI portal
Resources and services concerning software and hardware ergonomics. Focus on GUI design. Located in
Israel.
http://www.guiportal.com
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Vertical Research, Inc.
A human factors design and development company that designs user interfaces and provides usability
consulting and testing services. Located in Massachusetts, USA.
http://www.vrix.com/
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Flow Interactive
Offers consulting services to research, design, and evaluate interactive products. They will either
design a solution for you, or help you to design the most user friendly one yourselves. Located in
the UK.
http://www.flow-interactive.com/
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Hibbitts, Paul D.
Provides user interface design services, including usability evaluations and education. Located in
Canada.
http://www.paulhibbitts.com
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Cooper Interaction Design
Offers a range of goal-directed services that can be used to create and improve interactive
solutions from California, USA.
http://www.cooper.com
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Hastings Research
Internet and interface development. specialise in HCI, usability, architecture, systems integration
and e-business. Offer a number of white papers. Located in California, USA.
http://www.hastingsresearch.com/
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True Matter, LLC
Interactive application development and design consultancy focused on crafting effective Web
experiences. Located in South Carolina, USA.
http://www.truematter.com
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Creative Good
Offers to improve customer experience. Located in New York, USA.
http://www.creativegood.com
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Icon Medialab
Offers a wide range of services with a focus on the user experience in a wide range of web-based
applications. This internationally oriented company has locations in Europe and North America.
http://www.iconmedialab.com/
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LukeW Interface Designs
Specializes in the visual, interface, and interaction design of web-based applications and
identities. Located in Illinois, USA.
http://www.lukew.com/
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Lavawood Creative
Internet consulting firm specializing in developing usable e-commerce solutions, internet strategy,
web marketing, and web design for small-to-medium businesses. Located in Colorado, USA.
http://www.lavawood.com
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Frontend
Frontend provides user-centred interface solutions for online developments and software
applications. Includes the Usability Infocentre and User News newsletter. Located in Ireland.
http://www.frontend.com
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Beta Research, Inc.
Consulting and research in human factors, ergonomics, usability and safety in product and system
design from California, USA.
http://www.beta-research.com/
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Adducive
Software user interface design and rapid production services including prototypes for telephone,
handheld, and desktop systems. The website describes services offered and tips for effective user
interface development. Located in California, USA.
http://www.adducive.com/
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Tech-bridge
Pradeep Henry's offshore user-experience driven approach to the design/evaluation of websites and
products.
http://www.tech-bridge.com/
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IBM's Ease of Use
Resources on usability management include articles, conferences, tools for User Centred Design.
http://www-3.ibm.com/ibm/easy/eou_ext.nsf/publish/558
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Netinspire
Offers services in the areas of interaction design, prototyping, information architecture, and
usability to create a remarkable user experience. Located in Oregon, USA.
http://www.netinspire.com
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Ariel Performance Centered Systems, Inc.
A management consulting and software development company that has expertise with all forms of
Electronic Performance Support Systems (EPSS). Located in Ohio, USA.
http://www.arielpcs.com/
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Humansystems Inc.
Specializes in Human Factors and Applied Ergonomics. A consultant company involved in web site
analysis, HCI, task analysis and modeling. Located in Canada.
http://www.humansys.com
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GUIguy
User interface design and usability consulting for Windows applications and web sites, for business
productivity.
http://www.guiguy.com/
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Constantine & Lockwood, Ltd.
Supports usage-centered design for more usable software-based products through training, design,
evaluation, and consulting services. Located in Massachusetts, USA.
http://www.foruse.com/
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British HCI Group Consultancy Listing
Listing of UK academic and commercial consultants in Human-Computer Interaction, providing initial
contact information for prospective clients seeking experts within this field.
http://www.visualize.uk.com/bcshci/conslist/
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Interface Consult
Offers web design services and features usability testing facilities. Located in Austria.
http://www.usability.at/e/
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HCI Professional Services
Offers consulting internationally with companies interested in making their Web based and desktop
applications more effective through improved usability and usage-centered design.
http://www.harrisondesign.com
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Meleniak
Offering usability evaluation, accessibility advice, and web design. Located in the United
Kingdom.
http://www.meleniak.com/
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Corporate Solutions Consulting
Provides usability services including web site evaluations and design. Located in the UK.
http://www.consult-me.co.uk
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