| Directory > Computers > Internet > Cyberspace > Online Communities > Resources Building an Online Community: Just Add Water
The dos-and-don'ts of building a website community by Matt Haughey, the creator of MetaFilter.
http://www.digital-web.com/tutorials/tutorial_2001-8.shtml
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Code begets community
Information about Daniel Pargman's Ph.D. thesis on the social and technical aspects of managing a
virtual community, a study of a Swedish MUD. Sample chapters in PDF format.
http://esplanaden.lysator.liu.se/svmud/pargman/
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Xgencia - Best Practice in Online Communities
UK online community specialists providing planning, RFP and ROI analysis services. Requires Flash.
http://www.xgencia.com
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About.com: Community Online
Editors' web site picks for fostering an online community and personalizing web sites.
http://html.miningco.com/cs/communityonline/
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CornerWays: Community Development, Training, and Moderationn
Online community development company that provides online community building, consulting and design
services worldwide.
http://www.cornerways.com
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Autospec Thematics: Virtual Communities To Match Goals with Resources
Detailed strategy for creating virtual special interest groups.
http://www.cruzio.com/~autospec/
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How To Kill Community Networks
By Doug Schuler. Essay describing three common means for the downfall of community networks.
http://dlis.gseis.ucla.edu/people/pagre/tno/january-1996.html#schuler
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The Mailing List Gurus Page
A resource for finding, participating in, creating, and managing Internet mailing lists, from the
authors of The Internet For Dummies
http://lists.gurus.com/
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Benton Foundation: Community Building
Detailed articles, tools, and resources about community building. Topics range from software
recommendations to profiles of successful communities.
http://www.benton.org/Practice/Toolkit/community.html
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NTT Social Communication Laboratory
Aims to develop a social information infrastructure and create a new lifestyle for interpersonal
communication via the Internet.
http://www.kecl.ntt.co.jp/csl/
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The Internet as Mass Medium
Article by Merrill Morris of Indiana University. Discusses theory of communication on the Internet
and its effects as a mass media.
http://jcmc.huji.ac.il/vol1/issue4/morris.html
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Salon.com Technology: Netscape to community: You're evicted
As Netcenter's forums fall casualty to AOL-merger cutbacks, participants mourn.
http://www.salon.com/tech/feature/1999/04/06/netcenter/index.html
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The Virtual Communities (VirCom) Project
Five PhD students out to study virtual communities, their rise and development, evolution, meaning
and its effect to traditional organizations. (Some papers are in Swedish.)
http://www.informatik.umu.se/nlrg/vircom.html
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Club about Online Communities
Whenever you provide people with the ability to communicate online then community develops. This
club is about the development and management of online communities.
http://groups.yahoo.com/group/clubaboutonlinecommunities/
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Salon.com Technology: Must AOL Pay "Community Leaders"?
Article by Janelle Brown discussing issues on the use of volunteers to manage a site's online
community. "The volunteers may feel good about giving their time, but the for-profit online
communities are clearly profiting from those volunteers' services."
http://www.salon.com/tech/feature/1999/04/16/aol_community/index.html
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The Online Community Report
Comprehensive news repository and e-mail newsletter about the business of online communities.
http://www.OnlineCommunityReport.com/
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VirtualCommunities Start4all
Directory of resources and tools for building online communities. Rich content for analysis of
virtual communities. With a list of popular communities and vendors in this field.
http://virtualcommunities.start4all.com/
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Design Principles for Online Communities
Academic paper by sociologist Peter Kollock, drawing upon community design principles by Axelrod
(1984), Ostrom (1990), Godwin (1994).
http://www.sscnet.ucla.edu/soc/faculty/kollock/papers/design.htm
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Full Circle Associates
Provides strategic facilitation, online community development, marketing, and project management
services. Includes a listing of online community building and virtual group
facilitation/moderation resources.
http://www.fullcirc.com/
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Community Networking Movement
"Realizing that communication and information are increasingly dependent on networked digital
information, community activists all over the world are developing community computer network
systems."
http://www.scn.org/ip/commnet/
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Suite101.com: Communication in Cyberspace
Articles, links and discussions on various programs used to communicate on the internet. Covers
messaging, conferencing, discussion forums, telephony, chat and email.
http://www.suite101.com/welcome.cfm/9189
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Network and Netplay: Virtual Groups on the Internet
Online book by Fay Sudweeks et al. Addresses the mutual influences between information technology
and group information and development. Discusses network norms and experiences and the essential
nature of network communications.
http://www.aaai.org/Press/Books/Sudweeks/sudweeks.html
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Cyberspace Innkeeping: Building Online Community
Essay by former Wells conferencing manager John Coate explaining what happens in an online social
environment.
http://www.cervisa.com/innkeeping
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Peter Kollock
Associate professor of the University of California, Los Angeles. Includes curriculum vita, course
syllabi and recent papers on online communities and markets, which is his current research.
http://www.sscnet.ucla.edu/soc/faculty/kollock/
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CommunityAnswers.com
Questions and answers and advice for online community builders, users, moderators, managers, and
owners.
http://communityanswers.com/
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CNet.com: Will Media Giants Bulldoze Communities?
News Analysis by CNET observing how Disney and Time Warner, by building enhanced entertainment
sites, threaten topical online communities.
http://www.news.com/News/Item/0,4,34452,00.html
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WELL Conferencing Team - Community Building and Hosts Manual
The WELL's description of conferencing, why it's the best tool for building community, and how to
get starting in a conferencing environment. Links include the WELL Host Manual.
http://www.well.com/confteam/
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Online Hospitality: Moderator Guidelines and Community-Building Tips
Gail Ann Williams writes about building conversation and community in online environments, adapted
from the WELL Host Manuals.
http://www.well.com/confteam/hosting.html
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Online Community Building Concepts
List of fundamental principles to consider when starting a new community site.
http://www.well.com/user/gail/community.tips.html
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Virtual Communities: Structure and Content
Outline of an introductory college seminar on virtual communities.
http://www.arch.usyd.edu.au/~anna/seminars/msn/
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Fragmented by Technologies: A Community in Cyberspace
Early academic paper studying the human interaction within an online community. The author
observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality,
intensification and lurking.
http://www.helsinki.fi/science/optek/1997/n1/davis.txt
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Community is Dead; Long Live Mega-Collaboration
Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a
huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited),
but chat rooms should be avoided because of participation inequality."
http://www.useit.com/alertbox/9708b.html
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Howard Rheingold
Online community builder, acknowledged expert on social and cultural implications of cyberspace.
Includes informative articles and advice and commentary on current online communities.
http://www.rheingold.com/
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Membership Agreements
Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise
from them. Applicable only to U.S. Law.
http://www.ivanhoffman.com/membership.html
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Communitybuilding.com
The secret to success on the web is to build a community, not just a web site. Here one can find
tools and tips to make a web site interactive and, as a result, a place of community.
http://communitybuilding.com/
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Digital Geographer
Information architecture, interface design, and strategy for online places. Tips, tricks, and
articles comparing real and online communities to improve your relationship with customers, clients
and employees.
http://www.digitalgeographer.com/
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