| Directory > Reference > Knowledge Management > Publications > Articles Managing Codified Knowledge
Michael H. Zack. To remain competitive, organizations must efficiently and effectively create,
locate, capture, and share their organization's knowledge and expertise. This increasingly requires
making the organization's knowledge explicit and recording it for easier distribution and reuse.
http://web.cba.neu.edu/~mzack/articles/kmarch/kmarch.htm
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Some Principles of Knowledge Management
By Thomas H. Davenport, PhD. Many companies are beginning to feel that the knowledge of their
employees is their most valuable asset. They may be right, but few firms have actually begun to
actively manage their knowledge assets on a broad scale.
http://www.mccombs.utexas.edu/kman/kmprin.htm
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Squeezing Value from KM
Establishing what information matters, what information exists internally and externally, where it
is stored, who needs access to it and how they will access it. By Melanie Liew in Computerworld.
http://www.computerworld.com.sg/pcwsg.nsf/unidlookup/6390CCCF8BF0829E48256DFA0012B831?OpenDocument
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The Seven Myths of Knowledge Management.
Marc Rosenberg looks at some of the problematic ways companies approach knowledge management. In
Context Magazine.
http://www.contextmag.com/setFrameRedirect.asp?src=/archives/200208/Insight1SevenMyths.asp
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Making Knowledge Management Work With Service Management
Discusses how knowledge management in the IT world has always suffered from a lack of context that
KM is clearly designed to fix and suggests that service management may be the answer. By Michael
Pastore.
http://www.intranetjournal.com/articles/200309/ij_09_04_03a.html
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Knowledge Management and Information Technology: The Relationship
Discusses the difference between knowledge processing and information processing. By Joe Firestone.
http://www.intelligentkm.com/feature/2003/03/0303feat1_1.shtml
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Ten Tips for Managing Knowledge
Discusses how to implement a successful infrastructure. By Lorin David Kalisky.
http://www.documentiq.com/resources/tips/61-DocumentIQ%20Tips.html
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Knowledge Management
A collection of observations that have been made about knowledge in the modern workplace. By David
Hay.
http://www.tdan.com/i011hy03.htm
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KMLearnings
A series of brief articles on general concepts, definitions, learning organizations and innovative
solutions. Features news and author e-mail.
http://geocities.com/kmlearnings/
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What's Beyond the Hype? Principles and Practices
Argues that KM is a means to an end, not the end itself. By Britton Manasco.
http://webcom.com/quantera/Empires1298.html
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The ABCs of Knowledge Management
Defines KM and its application in the workplace. By Megan Santosus and Jon Surmacz, in CIO
Magazine.
http://www.cio.com/research/knowledge/edit/kmabcs.html
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The Nonsense of Knowledge Management
Examines the origins and basis of knowledge management, its components and its development as a
field of consultancy practice. Problems in the distinction between knowledge and information are
explored, as well as Polanyi's concept of tacit knowing. Includes references. By T. D. Wilson, in
Information Research.
http://informationr.net/ir/8-1/paper144.html
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Defining Knowledge Work: A British and Hispanic Cross-Cultural Study
Results of a cross-cultural study of Spain, Latin America and the UK which examines the cultural
factors that affect the definition of knowledge work.
http://www-users.cs.york.ac.uk/~kimble/teaching/students/Jennifer_Yau/Jennifer_Yau.html
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Knowledge Management Directions: Database Management Considerations for BI and KM
By Shahla Butler. This column presents some of the major database management considerations for
data warehousing and business intelligence.
http://www.dmreview.com/portal_ros.cfm?NavID=91&EdID=1355&PortalID=17
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Knowledge Leadership
By Stacie Capshaw and Thomas M. Koulopoulos. The one thing that frequently distinguishes knowledge
management projects among other strategic initiatives, is the passion, fearlessness and confidence
of the knowledge leader.
http://www.dmreview.com/portal_ros.cfm?NavID=91&EdID=20&PortalID=17
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Heralding ICT-enabled Knowledge Societies
Provides a two-way global perspective on knowledge and the information rich-poor. By Vikas Nath,
Inlaks Scholar, London School of Economics.
http://members.tripod.com/knownetwork/articles/heralding.htm
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Knowledge Management, Round Two
Thomas H. Davenport. The good news is that the knowledge management movement is more than the fad
some had predicted. The question now is where is it headed? CIO Magazine.
http://www.cio.com/archive/110199_think.html
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BPubs.com - Knowledge Management Publications
A collection of business publications and articles. Features a search and contact information.
http://www.bpubs.com/Management_Science/Knowledge_Management/
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Does KM = IT?
Equating Knowledge Management to Information Technology is a dangerous idea could retard your
organization's KM efforts. The article unravles three myths that are often associated with the
'leveraging' effect of information technology on knowledge management. By Carol Hildebrand, in CIO
Enterprise Magazine.
http://www.cio.com/archive/enterprise/091599_ic.html
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Developing a Knowledge Strategy
A framework for making the link between knowledge and strategy. Written by Michael H. Zack, College
of Business Administration, Northeastern University; published in California Management Review ,
Vol. 41, No. 3.
http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm
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What is Knowledge Management (KM)?
KM is a newly emerging, interdisciplinary business model dealing with all aspects of knowledge
within the context of the firm, including knowledge creation, codification, sharing, and how these
activities promote learning and innovation.
http://www.sims.berkeley.edu/courses/is213/s99/Projects/P9/web_site/about_km.html
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Knowledge Management: Making Sense of an Oxymoron
David Skyrme Associates. Can knowledge be managed? The words management and knowledge at first
sight appear uneasy bedfellows. Knowledge is largely cognitive and highly
personal, while management involves organisational processes.
http://www.skyrme.com/insights/22km.htm
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What is knowledge management?
Knowledge management is a business activity with two primary aspects: Treating the knowledge
component of business activities as an explicit concern of business reflected in strategy, policy,
and practice at all levels of the organization. Making a direct connection between an
organization's intellectual assets, both explicit and tacit, and positive business results.
http://www.media-access.com/whatis.html
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Knowledge Management: Are We Missing Something?
Essay makes the distinction between hard and soft knowledge within an organisation and argues that
much of what is called Knowledge Management emphasises the capture-codification-storage of such
knowledge.
http://www.cs.york.ac.uk/mis/docs/kmmissing.pdf
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The Knowledge Factor
Companies in the Information Age need to systematically manage what they know. By Perry Glasser, in
CIO Magazine.
http://www.cio.com/archive/010199_know.html
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A Component Based Knowledge Management System
Using a component architecture design approach. By Tom Finneran, published in The Data
Administration Newsletter.
http://www.tdan.com/i009hy04.htm
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What is Knowledge and Can It be Managed?
By Craig S. Mullins - Platinum technology, inc. Knowledge management is over-hyped and
misunderstood. It is not a technology, but an amalgamation of strategy, technology, and people.
http://www.tdan.com/i008fe03.htm
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The Human Element: KM's Secret Ingredient
A white paper by VisionCor discussing the importance of maintaining a human element in knowledge
management initiatives.
http://www.learningcircuits.org/2001/dec2001/visioncor.html
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Data Warehousing in the Knowledge Management Cycle
Good data warehousing can play a significant role in changing tacit knowledge into the explicit
knowledge to achieve a more productive and usable form. By Roger Burlton, published in Data
Warehouse Report.
http://datawarehouse.dci.com/articles/1998/08/25km2.htm
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The Duality of Knowledge
Essay that argues that KM approaches should stress human interaction rather than simply codifying
and storing knowledge. By Paul M. Hildreth and Chris Kimble, published in Information Research.
http://informationr.net/ir/8-1/paper142.html
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Publications in Knowledge Management
Articles by Dick Stenmark in knowledge management, Internet usage, and information awareness.
Features abstracts and full text versions available for download.
http://w3.informatik.gu.se/~dixi/publics.htm
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Knowledge Management: Can it Exist in a Law Office?
Discusses how knowledge management could be applied in law offices and what needs to happen for
knowledge management to occur. By Nina Platt; published in LLRX.com.
http://www.llrx.com/features/km.htm
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