Directory > Regional > North America > United States > Government > Executive Branch > Departments > Transportation Air Travel Service Problems The Aviation Consumer Protection Division of the Office of the General Counsel explains how the public can file an informal complaint. http://airconsumer.ost.dot.gov/airconsumer/problems.htm Reviews Rating: Not yet Rated
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Value Engineering (VE) The VE process is aplied to suitable Federal, State and local highway agencies projects to help in getting the best overall project value for the taxpayer. http://www.fhwa.dot.gov/ve/ Reviews Rating: Not yet Rated
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Aviation Consumer Protection Division Handles and reports air travel problems and complaints, offers aviation travel tips and publications, lists recent airline service cessations, and has links to each airline's customer service plan. http://www.dot.gov/airconsumer/ Reviews Rating: Not yet Rated
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Grants Management Division Implements Federal grant policy by providing guidance to managers of the 41 DOT grant programs. Links to acquisition and grants, business opportunities and vendor information; tools for procurement professionals, and the electronic acquisition reference library (EARL). http://www.dot.gov/ost/m60/ Reviews Rating: Not yet Rated
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National Transportation Library Provides online access to documents and databases covering all aspects of transportation in the US. Material is contributed by public and private organizations around the country and access is free. http://ntl.bts.gov/ Reviews Rating: Not yet Rated
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Office of the Secretary of Transportation (OST) The Office oversees the formulation of national transportation policy and promotes intermodal transportation. http://www.dot.gov/ost/ Reviews Rating: Not yet Rated
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Volpe Center An organization within the U.S. Department of Transportation's Research and Special Programs Administration dedicated to enhancing the effectiveness, efficiency, and responsiveness of other Federal organizations with critical transportation-related functions and missions. http://www.volpe.dot.gov/ Reviews Rating: Not yet Rated
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U.S. Department of Transportation Oversees federal highway, air, railroad, and maritime and other transportation administration functions; components include the FAA, FHA, FRA, NHTSA, OIG, and STB. Site links to related agencies and organizations, safety resources, and current news. http://www.dot.gov/ Reviews Rating: Not yet Rated
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