| Directory > Business > Telecommunications > Call Centers Indiancallcenters.org
Provides information about call centers in India. Features chatroom, discussion boards and
industry resources.
http://www.indiancallcenters.org
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Zamba Corporation
Designs, implements and integrates enterprise-level applications to facilitate sales automation,
call center management, marketing automation, and automated field service and sales. (Nasdaq:
ZMBA).
http://www.zambasolutions.com/
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Datapoint
Provides call center management services.
http://www.datapoint.com/
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Call Center Training
Phone skills training for call centers. Includes best practices phone techniques for customer
service excellence. Free sample training materials.
http://www.callcentertraining.net/
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CRM Xchange
Information on call centers for telemarketing, customer service and teleservices. Includes
telephone training, solutions and computer telephony integration.
http://www.telemkt.com/
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Call Center Depot
Tools for call center professionals including associations, books, newsletters and consulting
services.
http://www.callcenterdepot.com/
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ACD Call Centers Online Learning Center
Reference site for call centers, including benchmarking, articles, books, tutorials and
outsourcing.
http://www.call-centers.org/
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VT Consulting
Advisory services for outsourcing opportunities to India for information technology and
telecommunication businesses.
http://www.vtconstng.com/
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CallCenterGuide.com
Online guide for call center products, services, news and telecommunications links.
http://www.callcenterguide.com/
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Hispanic Teleservices Corporation
Provides call center services for hispanic markets.
http://www.htc.to/
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Callcentres.net
Call center research and supplier directory.
http://www.callcentres.net/
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Call Center News Service
News about inbound and outbound centers, help desks and support operations.
http://www.callcenternews.com/
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Confero Call Centres
Mid-size outsourced call and contact center based in the UK, providing inbound and outbound voice,
email, and web-based customer service solutions.
http://www.confero.co.uk
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Outbound Focus
Free newsletter service for outbound call center professionals worldwide, focusing on responsible
dialing practices and their effects on telemarketing.
http://www.outboundfocus.com/
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Call Center Online Learning Center
A resource center for call center managers, providing tutorials, article index, yellow pages
directory and benchmarking studies.
http://www.call-center.net/
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Call Center Ops
Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events,
and links to related services, along with a directory of products.
http://www.callcenterops.com/
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Customer Contact World
News about customer relationship management technologies.
http://www.ccworldnet.com/
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Tata Telecom
Provider of Lucent Avaya hardware and software solutions for voice communication services.
http://www.tatatelecom.com/
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CallCentreWorld.Com
Personalized information resource for the call center industry.
http://www.callcenterworld.com/
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Preferred Solutions
Information and resources for the call center community.
http://www.prefsolutions.com/
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Telcall Magazine
Australian magazine for the call centre industry, contains information about the latest
developments and best practices within the industry.
http://www.telcall.com.au
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I.C.C. Private Limited
Provides outsourced customer service and business process management solutions from New York and
India.
http://www.i2cworld.com/
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vCustomer Corporation
Provides low cost India based customer relationship management services.
http://www.vcustomer.com/
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Mosaix (PDS) User Group
Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing
System.
http://www.mosaixusergroup.com/
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Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and
information about industry conventions.
http://www.callcentertimes.com/
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The Call Center Directory
Provides resources for customer care, consulting, employment, and infrastructure.
http://www.call-center-directory.com/
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TRI Online
International Call Center providing integrated outsourced Customer Relationship Management.
http://www.trionlineglobal.com/
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Call Centre News
A fortnightly subscription newsletter designed specifically to cover the fast growing Australian
call centre industry.
http://www.callcentrenews.com.au
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