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Help Desk
Directory > Computers > Software > Help Desk

Categories
 
Asset Management (24) Directories (6) Lotus Notes Based (5)
Browser Based (94) Information Technology (22) Support and Management (19)
Call Centers (11) Live Support (13) Vendors (10)

Web Sitesi

Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing,
browser-access module, and system reporting.

http://www.coralsea.com.au/sysman/
Reviews Rating: Not yet Rated Whois Check

Scott Data Systems
Windows-based help desk application featuring issue management, contact management, contract
management, knowledge base, and time tracker.

http://www.sdshelpdesk.com
Reviews Rating: Not yet Rated Whois Check

Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset
management, and email integration.

http://www.insirux.com
Reviews Rating: Not yet Rated Whois Check

Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls,
problems or software bugs/defects. Available for Windows and Web.

http://www.kemma.com
Reviews Rating: Not yet Rated Whois Check

WinHelpDesk
Windows-based help desk software. Includes documentation management services and customer request
services.

http://www.winhelpdesk.com
Reviews Rating: Not yet Rated Whois Check

Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
http://www.vertsol.com
Reviews Rating: Not yet Rated Whois Check

The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
http://www.helpdesking.com
Reviews Rating: Not yet Rated Whois Check

Managing The Help Desk
Help desk software and supporting requirements, explained from a management perspective.
http://www.managersdesk.net
Reviews Rating: Not yet Rated Whois Check

World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
http://www.worldwebdynamics.com
Reviews Rating: Not yet Rated Whois Check

The Help Desk Software Guide
Evaluation criteria, market reviews and information on choosing a help desk software solution.
http://www.helpdeskware.co.uk
Reviews Rating: Not yet Rated Whois Check

Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version
is available.

http://www.inet-sciences.com
Reviews Rating: Not yet Rated Whois Check

Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
http://www.homerunhelpdesk.com
Reviews Rating: Not yet Rated Whois Check

Induction To Help Desk Software
An introductory presentation on help desk software: Past, Present and Future.
http://www.induction.to/help-desk-software/
Reviews Rating: Not yet Rated Whois Check

SCM SQL
Describes an enterprise-level CRM Help Desk solution that covers multiple customer care
disciplines.

http://www.scmsql.com
Reviews Rating: Not yet Rated Whois Check

HelpDesk Software Center
Software information, screenshots and a downloadable trial version of a widely used solution.
http://www.helpdesk-software.net
Reviews Rating: Not yet Rated Whois Check

Help Desk Software World
An introduction to help desk software and services. Also includes downloadable resources.
http://www.help-desk-world.com
Reviews Rating: Not yet Rated Whois Check

Double IS
Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV
equipment, visitors) and building maintenance (PPM).

http://www.doubleis.com/
Reviews Rating: Not yet Rated Whois Check

ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
http://www.iecomputersystems.com
Reviews Rating: Not yet Rated Whois Check

Control-F1
Provides enterprise solutions for live and automated support.
http://www.control-f1.com
Reviews Rating: Not yet Rated Whois Check

HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes
tasks, and analyzes technician efficiency.

http://www.helptrac.com
Reviews Rating: Not yet Rated Whois Check

Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL
integration.

http://www.wickett.net
Reviews Rating: Not yet Rated Whois Check

PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows
9x/NT

http://www.prd-software.com.au
Reviews Rating: Not yet Rated Whois Check

Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
http://www.easyaccesshelpdesk.com/
Reviews Rating: Not yet Rated Whois Check

LBE Helpdesk
Designed to run on the desktop or the web, as well as integrate with e-mail applications.
http://www.LbeHelpdesk.com
Reviews Rating: Not yet Rated Whois Check

Auratech Software
Australian based company that provides the Client Integrated Support System.
http://www.auratech.com.au/ciss.htm
Reviews Rating: Not yet Rated Whois Check

NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the
LAN /WAN and Internet.

http://www.netkeeper.com
Reviews Rating: Not yet Rated Whois Check

Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user
inquiries. Includes a Windows client and a web interface.

http://www.softopia.com
Reviews Rating: Not yet Rated Whois Check

SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking,
knowledge base, search and reporting capabilities.

http://www.ScottDataSystems.com
Reviews Rating: Not yet Rated Whois Check

Langley Computer Services
UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
http://www.langley.co.uk
Reviews Rating: Not yet Rated Whois Check

 


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