| Directory > Computers > Software > Help Desk Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing,
browser-access module, and system reporting.
http://www.coralsea.com.au/sysman/
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Scott Data Systems
Windows-based help desk application featuring issue management, contact management, contract
management, knowledge base, and time tracker.
http://www.sdshelpdesk.com
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Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset
management, and email integration.
http://www.insirux.com
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Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls,
problems or software bugs/defects. Available for Windows and Web.
http://www.kemma.com
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WinHelpDesk
Windows-based help desk software. Includes documentation management services and customer request
services.
http://www.winhelpdesk.com
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Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
http://www.vertsol.com
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The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
http://www.helpdesking.com
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Managing The Help Desk
Help desk software and supporting requirements, explained from a management perspective.
http://www.managersdesk.net
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World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.
http://www.worldwebdynamics.com
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The Help Desk Software Guide
Evaluation criteria, market reviews and information on choosing a help desk software solution.
http://www.helpdeskware.co.uk
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Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version
is available.
http://www.inet-sciences.com
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Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
http://www.homerunhelpdesk.com
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Induction To Help Desk Software
An introductory presentation on help desk software: Past, Present and Future.
http://www.induction.to/help-desk-software/
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SCM SQL
Describes an enterprise-level CRM Help Desk solution that covers multiple customer care
disciplines.
http://www.scmsql.com
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HelpDesk Software Center
Software information, screenshots and a downloadable trial version of a widely used solution.
http://www.helpdesk-software.net
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Help Desk Software World
An introduction to help desk software and services. Also includes downloadable resources.
http://www.help-desk-world.com
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Double IS
Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV
equipment, visitors) and building maintenance (PPM).
http://www.doubleis.com/
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ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
http://www.iecomputersystems.com
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Control-F1
Provides enterprise solutions for live and automated support.
http://www.control-f1.com
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HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes
tasks, and analyzes technician efficiency.
http://www.helptrac.com
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Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL
integration.
http://www.wickett.net
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PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows
9x/NT
http://www.prd-software.com.au
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Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
http://www.easyaccesshelpdesk.com/
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LBE Helpdesk
Designed to run on the desktop or the web, as well as integrate with e-mail applications.
http://www.LbeHelpdesk.com
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Auratech Software
Australian based company that provides the Client Integrated Support System.
http://www.auratech.com.au/ciss.htm
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NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the
LAN /WAN and Internet.
http://www.netkeeper.com
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Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user
inquiries. Includes a Windows client and a web interface.
http://www.softopia.com
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SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking,
knowledge base, search and reporting capabilities.
http://www.ScottDataSystems.com
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Langley Computer Services
UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
http://www.langley.co.uk
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